Get the answers to all your questions

Feeling stuck? No worries. Explore our FAQs and get all the juicy details. No smoke and mirrors here.

How is Ellie different from big names like OpenAI or Microsoft Copilot?

Ellie’s got her eye on one mission: real estate. Big platforms like OpenAI and Microsoft can handle general things like meeting notes, but they just don’t get the nuances of real estate—like turning a data room into an investment-grade report. Ellie’s designed to process complex, multimodal documents (including scanned PDFs and images) and turn them into actionable insights. Plus, she’s seamlessly integrated into your existing tools, like email, and can be easily implemented by non-technical staff. Ellie’s built for your world, ready to tackle your biggest challenges with accuracy that generic AI just can’t match.

What onboarding support can I expect once I sign up?

We’re all about real, human support. No bots, no runaround. You’ll have a dedicated account manager and top-tier AI engineers in your corner, ready to answer questions, troubleshoot, and even brainstorm with you. We’re here to make sure Ellie delivers big, with fast, expert help whenever you need it.

How does Ellie keep up with the latest AI advancements?

We take on the upgrades so you don’t have to. Ellie constantly integrates the latest models in AI, meaning you’re always on the cutting edge without lifting a finger. Unlike spending months fine-tuning a model that’ll soon be outdated, Ellie’s setup ensures you’re always ahead—no lag, no extra costs, no hassle. And with our engineering-heavy team of AI experts—specialists in machine learning, large language models (LLMs), and software development—we make sure Ellie evolves with the industry, keeping you at the forefront of AI innovation.

What about data security and IP?

Your data, your rules. We take data security seriously, with airtight protocols that beat what most generic AI platforms offer. We're ISO 27001 certified, which is basically the gold standard for keeping your data safe and sound. And our flexible Terms & Conditions mean your IP stays yours, period. With Ellie, you're in the driver's seat.

Who’s using Ellie, and what’s the feedback?

‍Our clients are raving. Ellie’s made a real difference in their lives. Big names like Canary Wharf Group and Grainger are already seeing game-changing results. Check out our case studies, see how Ellie’s® helping real estate pros just like you get results that stick, and learn why we're proudly supported by Cushman & Wakefield.

What can Ellie do?

Ellie’s your AI sidekick for all things real estate. She takes care of the grunt work: analysing property transaction data, extracting info from messy docs (yep, even those handwritten leases), digging up market insights, creating killer content like presentations and white papers, crunching economic data, answering client queries, and so much more.

How quickly can Ellie generate responses and what types of outputs can she generate?

Ellie’s fast. Like, blink-and-you-miss-it fast. She’ll fire off responses in seconds, freeing you from the tyranny of email and data analysis. Plus, she's a master content creator. Need a summary? A PowerPoint? A CSV file? Ellie’s on it, delivering high-quality outputs in your company’s tone of voice, every time.

Can Ellie work with multiple languages?

Absolutely. Ellie is a polyglot. She can handle European languages with ease, so you can communicate effectively with clients and colleagues around the world (without sounding like a robot).