Episode 3: Andrew Knight, Global Lead in AI Data and Technology at RICS

Drawing from his 14-year tenure at RICS and extensive background in technology, Andrew discusses why the industry needs to move beyond the ‘PropTech’ label and focus on solving fundamental business challenges. He provides practical insights on transforming document-heavy processes, the evolution of Building Information Modelling (BIM), and the critical importance of maintaining professional expertise whilst adopting new technologies. Through real-world examples and industry observations, Andrew explores how AI can address the sector’s skilled labour shortage while emphasising that technology should augment rather than replace human expertise. The conversation covers everything from data quality challenges to measuring ROI on technology investments, offering real estate professionals a pragmatic view on navigating digital transformation in a traditionally document-driven industry.